Bookings, fees and payments...
Sending so much love to you right about now. xoxo
PLEASE NOTE: My office, clinic, website (including the webstore) will be unattended from Thursday 12th of August until Friday 27th of August. Phones and emails will be checked intermittently and I will respond to messages as soon as I am able. That means I will be in and out of contact for orders, bookings and enquiries during those times.
I thank you for your patience in the meantime. xo
Clinic days and hours:
Days and times are necessarily irregular in order to allow me family time as I need. That means I am available any day but not every day of every week. Bookings are usually made about a month in advance as opportunities are available. Since the pandemic has changed so much in our lives (directly or indirectly) I have finally begun to allow remote first time consultations (having provided remote consults for established long-distance patients for many years). Until recently it has always been my policy that first time consults be face-to-face in clinic. Things change.
You are welcome to email me to request this service. I will reply to your email so you know you have the go-ahead. Then you can email me clear photos of your eyes and tongue and details of your concerns about your wellbeing... and your phone number. I will respond letting you know if your photos are clear enough for me to use or if you need to have another try (most folks need a few attempts to start... most mobile phones can do clear photos as long as you don't take them in "selfie" mode). I will then call you to organise the time for us to chat. I am able to offer a phone call for your remote consult (this is when I will assess your wellbeing through iridology and ask you a squillion questions) and the same times and investment as real-world face-to-face consults will apply. After we have discussed everything that's relevant I will post you any supplies you need. You can direct deposit the fee into my bank account. Simple.
1st consultation lasts 1 hour and your investment is $125.00
Subsequent adult consults last up to 1 hour and your investment is $120.00
Most children's consults last 1/2 hour and your investment is $60.00...
Otherwise, up to 1 hour @ $120.00.
PLEASE NOTE: If we don't take that long, you will pay less.
Face-to-face and online consults:
I respect my time and yours and I greatly appreciate punctuality. If you are late for your appointed time, you accept by default that you will simply have less time with me while still being charged for the time I had allocated for you.
If I am late to start your appointment (rarely happens), I will run over time with you to make sure you have the time you had counted on... and yes, I space appointments apart suitably to allow for that and "covid cleaning".
I am happily able to accept cash, cheque and direct deposits at your time of visiting.
Cancelling your appointment:
I require at least 24 hours prior notice of appointment cancellations - so that those on the waiting list are able to be offered the opportunity for that time slot. Otherwise, you will be charged for the wasted time and subsequent bookings will only be taken upon payment of the missed consult account.
Confirming your face-to-face appointment:
Due to the new health regulations, you will need to confirm the day prior to your (face-to-face) appointment that you are not symptomatic of any viruses and have not knowingly been in contact with anyone who is in the prior two weeks. You can call and leave a message on 02 6844 1036. If you ARE symptomatic or meant to be quarantining, I will not be able to welcome you in.
Thanking you in advance for your understanding. xo